DIP 001 Introduction to Quality
This is the first Unit in the Research based Diploma in Quality Leadership course. The Diploma in Quality Leadership is a blended learning course with online tutor/mentor support.
The unit requires the student to carry out an assignment and write a report to their CEO explaining how the various sections in the teaching materials may or may not apply to the organisation. On completion of all units the student will have a comprehensive implementation plan and also will have acquired skills which will enable them to train all levels of the organisation from the CEO through to line levels.
The DIP 001 Introduction to Quality unit is made up of 12 sections:
An Introduction to Quality
Getting Started
Understanding Quality
The History of Quality Management
The Cost of Poor Quality
Quality Planning
Product Recall
Quality Control
Quality Improvement
Eight Management Fundamentals
PDCA
Process Design
Customer Satisfaction