DIP 001 Introduction to Quality - Includes a CMI registered unit



This is the first Unit in the Diploma in Quality Leadership course. The Diploma in Quality Leadership is a blended learning course with online tutor support.

The unit requires the student to carry out an assignment and write a report to their CEO explaining how the various sections in the teaching materials may or may not apply to the organisation. On completion of all units the student will have a comprehensive implementation plan and also will have acquired skills which will enable them to train all levels of the organisation from the CEO through to line levels.

The DIP 001 Introduction to Quality unit is made up of 12 sections:

DIP 001 An Introduction to Quality

  • Getting Started

  • Understanding Quality

  • The History of Quality Management

  • The Cost of Poor Quality

  • Quality Planning

  • Product Recall

  • Quality Control

  • Quality Improvement

  • Eight Management Fundamentals

  • PDCA

  • Process Design

  • Customer Satisfaction

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