Japan Benchmarking Study Mission

The only way to properly understand the power of Japan’s Business Management Science is to see it for yourself and in the company of those who not only understand it intimately, but have implemented it in such countries as China, United Kingdom, Germany, France, Iran, Northern Ireland, Saudi Arabia, Bahrain, India, South Africa, Egypt, Tunisia, UAE, Nepal, Nigeria, Kenya and altogether we have worked in over 40 countries around the world, have appeared live on the Radio and TV in two countries and in some cases fees paid by UNIDO and World Bank.

We are now accepting registrations for our next Japan Study Mission

Aug 31st – Sept 6th, 2025

Limited spaces remaining!

Our 16th Japan Study Mission

This JUSE/GET/DHIQC Business Strategic Study Mission is the latest in an ever evolving series of such study missions to world beating  Japanese companies, which we have collectively collaborated through JUSE (Union of Japanese Scientists and Engineers), the organisers of the world beating Deming Prize. On this particular study mission, we will participate in the World Quality Conference (ICQ 2025) held in Tokyo followed by visits to strategically important Japanese companies who will demonstrate world class business performance which can be replicated globally.
The International Conference on Quality (ICQ), first held in Tokyo in 1969, has been held every three years on a rotating basis by the American Society for Quality (ASQ), the European Organization for Quality (EOQ), and the Union of Japanese Scientists and Engineers (JUSE), with the cooperation of the International Academy for Quality (IAQ). It is one of the world’s leading conferences with a long history. The ICQ has contributed to many companies and researchers by providing a place where experts and practitioners of “quality” can meet and share cutting-edge research results and practical experience. The conference had been suspended since 2014 due to various circumstances, but after discussions with each organisation, it has been decided that it will be held again in Japan in 2025. The conference aims to be a landmark place for a new era of quality management. Both Kola Olutimehin and David Hutchins, the hosts of our business strategic Study Mission will be speakers at the Conference.
The companies that we will subsequently visit (to be announced later) will all be able to demonstrate proper elements of TQM that comprise Hoshin Kanri (Policy Deployment), Daily Management, Kaizen, Quality Circles, and Business Process reengineering, amongst others, and these are all integrated parts of complete management systems. Following both the conference and the company visits, our participants will be invited to a one-day workshop conducted by Kola Olutimehin and the near 50 years’ practical experience of David Hutchins. David has successfully implemented this approach to business management in over 40 countries, in one case at Governmental level, some of which has been paid for by UNIDO and the World Bank. Kola Olutimehin on his own part has implemented this business management approach in the service industry. The workshop is designed to identify the key issues to consider when planning the implementation of a Corporate Change Programme and the pitfalls to be avoided. Following the Study Mission, both group leaders will be available to assist with implementation of the lessons learned.

This picture was taken at the dinner hosted for us by Dr Noriaki Kano a day after we concluded a previous Study Mission – from right are David Hutchins, Yumiko Kawashima (JUSE), Dr Kano and Kola Olutimehin. The two others are participants of the Study Mission and they are Charlie Protzman and John Fraser (first and second left).

…As Professor Ishikawa the original architect of TQM pointed out, you will not understand Japanese TQM unless you have seen it!

On all of our Japan Study Missions, dating back to 1980, participants have agreed that the visits to the award-winning companies have been life changing. A CEO ofUK leading company once said:

“Over the years, we have spent many tens of thousands of pounds on sending
our key managers on courses at the leading business schools. They got more
out of this trip to Japan than all of those courses put together.”

Not only will you be able to see so many things for yourself, you will be accompanied both at the conference, company visits, sightseeing tours, and all the group related activities by David Hutchins and his co-Director Kola Olutimehin, to answer any queries, discuss any related topic with the intention that when the participants return
home they will be able to work towards an implementation of what they have seen. We even offer to provide mentoring services in that respect based on our years of experience in implementation.

Who might Join our Japan Business strategic Study Mission and why?

Our Study Mission designed for CEOs and other executives, thought leaders and those who might be engaged in Government initiatives to stimulate real and substantial growth in their national economies. Participants in our previous Study Missions are registering to join this next event because we will be visiting some other companies in different industries than they saw in their last visit. Here are a couple of comments:

Fantastic experience, well planned and so helpful. Something to improve my work and enrich my life. Thank you very much.

It was a great trip and a good learning experience, thanks to the complete group. Taking back a lot of good memories . Let’s stay connected and use this group to share the practices that have started in our organisation for TQM. This will help everyone be motivated. I hope we cross path really soon. Special thanks to @David Hutchins and @Kola Olutimehin for organising this trip along with JUSE. Hoping to see you both in India soon. David, thank you for making this a unique experience. Every discussion with you is a learning for us. You surely made an impact in all our lives and we will never forget that. I wish you a good health and safe journey back home. Take care.

Our Study Mission to Japan is for…

Boards of Directors

To steer their organisation in a distinct direction that ensures all stakeholders are carried along

Business Executives

Looking for a more effective way to get and stay ahead of their competition and create organisations to be proud of

Business Transformation Specialists

Concerned with knowing and understanding world class business concepts and how to apply them successfully. These include Management Consultants and Coaches who specialise in methodologies such as Lean Six Sigma, Agile, Change Management, Business Process Reengineering etc

Mature Students of Management Science

Whose VISION is a career of helping others to achieve excellence

Partners (including adult family members) of Participants

Many partners want to share this experience even if they are not in industry themselves. The sightseeing is breathtaking and to be able to have meaningful discussions at home can be educational.

Many of our participants on previous Study Missions
Several of the participants on our prior tours are asking if they can join this one for the different companies we are visiting. We would be delighted to see some of you again on this Study Mission.

You will not only have lectures from top Japanese international experts but also from David and Kola. And you will be a live witness of all you learn from them in the Companies who manage this way.

Seeing is believing!

On each of our Study missions we strive to make some enhanced changes. On this visit, for the first time, we will be visiting companies on the Western side of Japan. Here the scenery is dramatic. Rather than travel down this coast by train we will be taking a coach. This will be in week 2 and it includes a cultural surprise night stop where you will experience Japanese culture with no western influence. It is likely to be a topic of conversation for years to come!

Food & Cultural Experiences

You can eat Japanese food in restaurants all over the world but you will never experience it as it is in Japan even when the owners are Japanese themselves. We have entertained many Japanese people outside of Japan and in every case they say it is different. You will experience the ambiance, the ancient culture, entertainment and exquisite food like nothing you have experienced before.

Lectures & Discussions with highly respected Japanese Business Scientists

You will be learning from leading thought leaders in Japan who are revered in all the industries who manage using the principles of Japanese TQM. They are also very familiar with the ways of the West and other parts of the North South and East and the stumbling blocks they face. They have worked with them so these are very practical sessions.

Travel & Accommodation

We will meet you at the first hotel and everything after that is in our care. You can relax, your luggage will be taken care of, all you have to do between stops is to pack. Some of the food is covered as stated in the itinerary but some is also left to participants who might have different ideas as to what to do in their free time. We will be there for you!

What makes our Benchmarking Study Mission to Japan special and exclusive

Our first was in 1980 conducted by David Hutchins and organised by the Union of Japanese Scientists and Engineers (JUSE).

JUSE was formed in 1946 by subscription from all the leading Japanese Companies who wanted a central training organisation to support them. And JUSE has maintained this purpose ever since. Also, JUSE is responsible for the management and award of all the significant National Awards such as ‘The Deming Prize. All of the companies we visit on our Study Missions that sort for the Deming Prize have achieved this coveted award! As a consequence, we as collaborators with JUSE since the late 1970s, are treated with honour at the locations of our host organisations. David Hutchins is known throughout Japan as the following brochure shows. This was a lecture tour that David gave in the mid-1990s when he was described as being the European who understands Japanese business culture better than any European they knew!

Workshop, mentoring and discussions during the visit

The unique experience of David Hutchins and Kola Olutimehin is available to participants, not only during the working and social hours of the programme, but also at more or less any time afterwards. Zoom calls can be arranged and we offer one day face to face free in your own company following the visit, plus of course, travel and subsistence expenses. With the GET specialists and DHIQC alumni, the future association with these two organisations is open ended. We receive calls from such participants often from more than 20 years back. Not only does this give you an association with us, but also with each other. GET is in itself a networking organisation.

Join us and be part of a global multinational team of players with the common goal of achieving operational excellence

Participants can also take advantage of special rates on all MakeWay Global and DHIQC Courses which are state of the art, and unsurpassed in content at discounted rates. Furthermore, participants can gain the relevant qualifications with endorsements for relevant aspects of the syllabus.

Finally, a new feature – a 10,000 word publishable dissertation, on the content of the visit will secure an award in itself.
[AUGUST 31, 2025 – SEPTEMBER 6, 2025] – £3,995 PER PERSON

What’s Included:

  • Course registration
  • Transportation from, and return to a noted central location with respect to attendance at our organised events
  • ICQ entrance fee and conference materials
  • Participant giveaway packs
  • Certificate of Participation accredited by JUSE/GET/DHIQC

What’s Excluded:

  • Flight costs to and from Japan (as well as airport transfers on arrival and departure from Japan)
  • Accommodation, including breakfast for 6 nights (Aug. 31 to Sept. 6, 2025)
  • Travel insurance
  • All meals and incidentals, such as telephone calls, additional drinks/snacks, laundry, medicals etc

REGISTER YOUR INTEREST

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