November is 'Quality Month', how will you be promoting it in your organisation?

The concept of ‘Quality Month’ originated in Japan in the late 1950’s but remained there until the late 1970s when the world woke up to the role of ‘Quality’ in Japan’s post war transformation from being labelled as ‘junk merchants' to the world to almost global domination in market after market through the production of superior quality products at competitive prices. After that, the world began copying concepts which originated in post war Japan and this included the concept of National Quality Month which is staged every year in November. All of the in-company employee awards, awareness programmes, National and International Quality Awards are made during this month and companies across the country display quality banners and flags to demonstrate their commitment to quality.  

DHI and Quality Month

David Hutchins Innovation have backed this campaign to draw attention to quality education and focus the importance of making quality an essential part of the organisation.  Throughout the month of November our organisation will support the management and quality personnel of organisations who participate in our initiative by providing downloadable materials and tools to promote ‘Quality Month’ within their organisation.     For free downloadables such as posters, quizzes, promotion ideas please visit the Quality Month page on our website: https://www.dhiqc.com/quality-month-2018/

How to promote Quality Month in your organisation

How to promote Quality Month in your organisation

How to promote 'Quality Month' in your organisation

Now is the time to think about how you intend to launch and run your Quality Month. Don't leave it to the last minute. Throughout the month of November we will have a number of activities and resources available to download. 

Read More

Quality Month - Employee in the spotlight award - do you know someone in your organisation who has gone above and beyond their role in the organisation?

Quality Month - Employee in the spotlight award - do you know someone in your organisation who has gone above and beyond their role in the organisation?

Quality Month - Employee in the Spotlight Award

The Employee in the Spotlight Awards is an annual celebration of an individual who has made an outstanding contribution to quality excellence. This person will be a highly respected professional in the field of quality who has sought ways to continuously improve, innovate and lead people.

Do you know someone in your organisation who has gone above and beyond their role in the organisation? If you do, please nominate them for the Quality Employee in the Spotlight Award.

Deadline for entries: October 19th 2018

Read More

How to position yourself for a promotion - Quality Jobs

How to position yourself for a promotion - Quality Jobs

You’ve been feeling like you’re stuck in a rut career wise and maybe you’ve been awaiting that long overdue promotion.   So how do you move your career forward?   We have some suggestions on how you might start to work on your own personal development and start to take action.

Our first suggestion is to write a Career Development Plan.  This is a process that consists of defining what is important to you, what you want to achieve, what strengths you already have that help to achieve your goals, and what you need to improve and develop with time.  

Setting your goals
Starting with your goals, decide what is really important to you?   In which direction would you like to take your career and what do you need to do to take that first step?  Which new skills do you want to acquire? 

Read More

The Loose Brick - an element of Hoshin Kanri?

The Loose Brick - an element of Hoshin Kanri?

The 'Loose Brick' concept is well known in Japan but virtually unheard of in the West. It is a key element in the Risk Management Element in 'Hoshin Kanri' (Reference David Hutchins Book) The over all objective of Hoshin Kanri is to create an organisation in which everyone from the top to the bottom is working towards making that organisation the best in its business.

Read More

What is Hoshin Kanri?

What is Hoshin Kanri?

Hoshin Kanri' is a Japanese term that has no direct translation into English. There three key elements but each element breaks down into multiple sub elements Many would be experts attempt to create trite simple models but there is nothing simple about Hoshin Kanri, why? Because it represents a model that embraces every activity in an organisation.

The over all objective is to create an organisation in which everyone from the top to the bottom is working towards making that organisation the best in its business.

Read More

DMAIC, PDSA, Lean Six Sigma, the Quality Gurus - fake Quality News part 1. etc.

DMAIC, PDSA, Lean Six Sigma,  the Quality Gurus - fake Quality News part 1. etc.

What is in a name! I call this 'fake quality news' for good reason! Six Sigma and Lean advocates collectively herald the  acronyms, words and names I have put in this title as if they are the latest thing in Quality. If there was no damage done this would not be a problem but unfortunately they do enormous damage because all of them are seriously misleading. 

Read More

The Fishbone Diagram. How does it work?

The Fishbone Diagram. How does it work?

The Fishbone Diagram is a very effective technique for quickly being able to show the association of possible causes of problems whilst the brainstorming process is taking place. This short blog will point you in the direction of using it properly.

Read More

5 W's and an H. Often referred to as the 5 Why's. By David Hutchins

5 W's and an H.   Often referred to as the 5 Why's.   By David Hutchins

Originally this technique was part of a concept called Critical Examination.  Using this concept, an organisation would design, or purchase forms (see Critical Examination grid above) with the 5 W's and an H structured in an orderly way to enable the most searching questioning to take place. It is somewhat tedious to use but patience is often rewarded with some excellent new ideas.

Read More

Who was really responsible for the Japanese Quality revolution?

Who was really responsible for the Japanese Quality revolution?

If you are a student of Quality and interested in accurate quality history, you need to dig deep. It is all out there but it is hidden by a huge amount of both misleading and also downright wrong ‘information’.  Below are some extracts of materials that are still on line but not necessarily easy to find. This might change your views.

Read More

Quality Circles, what are they? A Quality Circle is:

Quality Circles, what are they? A Quality Circle is:

`A small group of between three and twelve people who do the same or similar work, voluntarily meeting together regularly for about an hour per week in paid time, usually under the Leadership of their own supervisor, and trained to identify, analyse, and solve some of the problems in their work, presenting solutions to management, and where possible, implementing the solutions themselves.’

Read More