What is in a name! I call this ‘fake quality news’ for good reason! Six Sigma and Lean advocates collectively herald the acronyms, words and names I have put in this title as if they are the latest thing in Quality. If there was no damage done this would not be a problem but unfortunately
The Fishbone Diagram is a Brainstorming based technique explained in depth in our Quality Fundamentals Unit Business Performance Improvement. Its value is that it enables the orderly clustering of possible causes of a problem into groups whilst the brainstorming process is taking place. and links ideas that possibly have some interactive relationship. Without the Fishbone diagram or something like it,
Who was really responsible for the Japanese Quality revolution? If you are a student of Quality and interested in accurate quality history, you need to dig deep. It is all out there but it is hidden by a huge amount of both misleading and also downright wrong ‘information’. Below are some extracts of materials that are still
`A small group of between three and twelve people who do the same or similar work, voluntarily meeting together regularly for about an hour per week in paid time, usually under the Leadership of their own supervisor, and trained to identify, analyse, and solve some of the problems in their work, presenting solutions to management,