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The Lost Years of Quality and the Global Return to Excellence

By David Hutchins Anyone in business who is still alive and active who remembers the 1970’s, and 1980’s will recall it having been a golden age for anyone concerned with Business Performance improvement. Hotels and conference centres across the whole of the Western World were saturated with courses on Quality related subjects many of them

The Roots of TQM. By David Hutchins.

It is generally recognised that TQM (Total Quality Management) has its roots in Japan starting in 1960 15 years after the end of World War 2.. This was a showstopper for many in the West. Japan being diametrically on the other side of the world, the widespread impression was and for some still is, that

David Hutchins

How Quality Goes Round in Circles

Many firms have dramatically improved their competitiveness by introducing Quality Circles. However, unless a culture of Total Quality Management is first implemented, such initiatives are usually short lived. To make effective use of this radically different technique, managers must readjust their attitudes towards the workforce and the entire process of corporate management. Revised in 2025

Congratulations to our Japan Study Mission Participants of May 25 to June 5, 2025!

We are delighted to announce that our participants who attended the Japan Study Mission from May 25 till June 5, 2025 have received the prestigious combined JUSE (Union of Japanese Scientists and Engineers), GET (Global Excellence Team) and DHIQC (David Hutchins International Quality College) certificate, as jointly issued. Expertly guided by Kola Olutimehin (getKOLA) and

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