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What is Quality?

It cannot be defined in the abstract although many have attempted it. There are multiple ‘official’ definitions that have been published by a variety of both national and international professional bodies and their respective gurus connected with these bodies. Such definitions find favour for a while until they are superseded by yet another ‘definition’ which

David Hutchins presented the Lifetime Outstanding Contribution Award

April 21st 2021, David Hutchins has been presented with the Lifetime Outstanding Contribution Award by the International Lean Six Sigma Institute. Announcing the award last week, the ILSSi said, “ILSSI is honoured to be able to present this award to David Hutchins for over 60 years of service to the advancement of Quality Management. David

Quality Circles or Gemba Kaizen? What is in a name?

1979 was a long time ago which is when the conference illustrated took place. Since then, Quality Circles in the West generally have had a long and bumpy history. Where they have been implemented properly, they delivered everything that could have been expected of them. Sadly, such cases were very much in the minority. The main

Human errors and reliability of Coronvirus test results

Before agreeing to testing either for evidence of current infection, or to check if the subject had antibodies, the UK Government insisted that the tests selected must produce 100% results.   It is claimed that this has been achieved which is good news.  However, it is only part of the problem. The tests might be perfect but

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