New book published – Quality beyond Borders: Dantotsu or How to Achieve Best in Business by David Hutchins

New book published – Quality beyond Borders: Dantotsu or How to Achieve Best in Business by David Hutchins

In the UK, over the last few decades we have embraced Six Sigma, Lean and other Japanese management techniques and have spent £billions on consultancy and courses, so why are we still behind countries like Japan and Germany who are turning out superior quality products?

Quality Beyond Borders looks at Japan where these concepts are not considered to be standalone but are all part of a seamless company wide matrix of interaction concepts.  When the concepts covered are integrated into a total company-wide programme, the intention is to make that organisation the best in its business; in Japanese terms this implies ‘Dantotsu’, which means ‘number one thinking’.   Author, David Hutchins has over several decades worked in all of the cultural blocks and has consistently managed to integrate all of these differences into a single company wide approach.

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How to promote Quality Month in your organisation

How to promote Quality Month in your organisation

How to promote 'Quality Month' in your organisation

Now is the time to think about how you intend to launch and run your Quality Month. Don't leave it to the last minute. Throughout the month of November we will have a number of activities and resources available to download. 

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The Loose Brick - an element of Hoshin Kanri?

The Loose Brick - an element of Hoshin Kanri?

The 'Loose Brick' concept is well known in Japan but virtually unheard of in the West. It is a key element in the Risk Management Element in 'Hoshin Kanri' (Reference David Hutchins Book) The over all objective of Hoshin Kanri is to create an organisation in which everyone from the top to the bottom is working towards making that organisation the best in its business.

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What is Hoshin Kanri?

What is Hoshin Kanri?

Hoshin Kanri' is a Japanese term that has no direct translation into English. There three key elements but each element breaks down into multiple sub elements Many would be experts attempt to create trite simple models but there is nothing simple about Hoshin Kanri, why? Because it represents a model that embraces every activity in an organisation.

The over all objective is to create an organisation in which everyone from the top to the bottom is working towards making that organisation the best in its business.

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Who was really responsible for the Japanese Quality revolution?

Who was really responsible for the Japanese Quality revolution?

If you are a student of Quality and interested in accurate quality history, you need to dig deep. It is all out there but it is hidden by a huge amount of both misleading and also downright wrong ‘information’.  Below are some extracts of materials that are still on line but not necessarily easy to find. This might change your views.

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