How to promote Quality Month in your organisation

How to promote Quality Month in your organisation

How to promote 'Quality Month' in your organisation

Now is the time to think about how you intend to launch and run your Quality Month. Don't leave it to the last minute. Throughout the month of November we will have a number of activities and resources available to download. 

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The Loose Brick - an element of Hoshin Kanri?

The Loose Brick - an element of Hoshin Kanri?

The 'Loose Brick' concept is well known in Japan but virtually unheard of in the West. It is a key element in the Risk Management Element in 'Hoshin Kanri' (Reference David Hutchins Book) The over all objective of Hoshin Kanri is to create an organisation in which everyone from the top to the bottom is working towards making that organisation the best in its business.

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What is Hoshin Kanri?

What is Hoshin Kanri?

Hoshin Kanri' is a Japanese term that has no direct translation into English. There three key elements but each element breaks down into multiple sub elements Many would be experts attempt to create trite simple models but there is nothing simple about Hoshin Kanri, why? Because it represents a model that embraces every activity in an organisation.

The over all objective is to create an organisation in which everyone from the top to the bottom is working towards making that organisation the best in its business.

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5 W's and an H. Often referred to as the 5 Why's. By David Hutchins

5 W's and an H.   Often referred to as the 5 Why's.   By David Hutchins

Originally this technique was part of a concept called Critical Examination.  Using this concept, an organisation would design, or purchase forms (see Critical Examination grid above) with the 5 W's and an H structured in an orderly way to enable the most searching questioning to take place. It is somewhat tedious to use but patience is often rewarded with some excellent new ideas.

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